Existing members FAQ

Frequently asked questions about Ri Membership.

Can I buy a (gift) membership for someone else?

Absolutely! Once your account has been set up you will be able to buy one (or more) gift membership for a loved one. You will need to enter their details on an online form and provide payment details.

If you are a parent and would like to buy memberships for your children following the steps above. You will be able to log back into your account using your email address you have provided at registration and your password. Under your account you will be able to manage your children's memberships, including updating their details, privacy preferences and renewing their memberships.

Please note that the welcome pack may take up to 15 working days to arrive when sending to either the purchaser or the recipient.

If you have any queries please contact the Ri Membership team at membership@ri.ac.uk or by calling +44 (0)20 7491 6588 between 9.30am and 3.30pm on weekdays.

 

I have forgotten my membership number, what do I do?

If you can’t find your membership number, please email the Ri Membership team at membership@ri.ac.uk for a reminder.

Can I attend events without my membership card?

If you would like to book tickets for or attend an event and you don’t have your membership card, don’t worry! You just need to show proof of your membership number and our staff will then be able to validate your membership status when you arrive on the night. Your membership number is included in all of our communication to you.

Can I enter the CHRISTMAS LECTURES ticket ballot?

Members at all levels are eligible to enter the ballot for the coveted CHRISTMAS LECTURES tickets. Please note that the ballot for this year’s CHRISTMAS LECTURES tickets has now closed.

I have lost my membership card, what do I do?

Please contact the Ri Membership team at membership@ri.ac.uk or by calling +44 (0)20 7491 6588 to arrange for a replacement card which will reach you in 15 working days.

Where can I find the terms and conditions?

Read the Ri Membership terms and conditions here.

Can someone attend an event using my membership card?

Ri Membership at all levels is non-transferable. Only the member named on the membership card will be able to receive the benefits of membership upon presentation of the card.

Please ensure you bring proof of your membership with you when attending events.

I am interested in joining as an Ri Patron. What are the next steps?

The Ri Patrons scheme provides a unique opportunity to support the Ri and our charitable activities. You can become an Ri Patron from £350 per year and receive a range of benefits such as exclusive access to an annual series of 10 engaging Ri Patrons events with speakers from a diverse range of areas. Ri Patrons will also be given the opportunity to attend the annual Faraday Dinner hosted by the Trustees of the Ri. As a charity we can claim Gift Aid on our Ri Patron subscriptions as they are spilt into a benefit and donation portion meaning we are able and to claim 25p on top of every £1 given to us as a donation.

Anyone over the age of 18 is eligible to become an Ri Patron and you can join by contacting Catriona Sinclair, Individual Giving Manager at development@ri.ac.uk or by calling +44 (0)20 7670 2950 Monday to Friday 9.30am – 5.30pm.

Can the Ri claim Gift Aid on my membership?

We are unable to claim Gift Aid on subscriptions for Ri Membership and Ri Young Membership due to the high value of benefits provided.

You may make a philanthropic donation in addition to your membership subscription to which Gift Aid provisions apply, as a charity we are able to claim 25p on top of every £1 made as a donation to us. Similarly these provisions apply to the donation portion of Ri Patron subscriptions.

How can I renew my membership?

We send you a renewal notice by email 28 days in advance of your renewal date, please follow the instructions carefully in this first reminder.

You will be asked to register for an account by entering your name, email address and membership number as they appear on our records. Once registered you will be able to  update your details, including privacy preferences, renew your membership and buy a gift membership for someone else. You will be able to log back into your account anytime using your email address and password.

If you have any queries please contact the Ri Membership team at membership@ri.ac.uk or by calling +44 (0)20 7491 6588 between 9.30am and 3.30pm on weekdays.

 

When will direct debit subscription payments be taken?

We will notify you of the upcoming Direct Debit collection at least four weeks in advance of your renewal date. In this communication we will inform you of the amount to be collected on the first working day of the following month.

If you would like to make any amendments to your Direct Debit arrangement, please contact the Ri Membership team at membership@ri.ac.uk or by calling +44(0) 207 491 6588 Monday to Friday 9.30am – 3.30pm.

Can I bring a guest with me to Ri events?

You are welcome to bring along a guest. If your guest is not an Ri Member they will need to purchase a standard ticket and concessions are available.