Ri Online Masterclasses Code of Conduct

Everyone taking part in an Ri Online Masterclass must read and abide by the Code of Conduct.


This code of conduct is to ensure that Ri Masterclasses are open, safe, fulfilling, and a welcoming environment for everyone’s thoughts and ideas. 

Everyone involved in an Ri Masterclass is responsible for following the Code of Conduct, including all session organisers, supervisors, participants, presenters, and volunteers. Primary-age students and their parents/carers should see the Ri Online Primary Masterclasses Code of Conduct.  Anyone who does not follow these guidelines may have to be removed from the session and any future sessions. The Masterclass organisers may inform participants’ parents/carers and teachers.


Being a part of an Ri Masterclass means:

  • Being kind, respectful and inclusive to everyone
  • Respecting and listening to each other’s views; if you disagree with someone, challenge and discuss their idea, not them, not insulting or belittling them
  • Using welcoming and inclusive language
  • Treating everyone equally 

Avoid potentially harmful language, such as: 

  • Using words like “crazy”, “dumb”, “insane”, “lame” or using terms such as “OCD” out of context. These are examples of ableist language, devaluing people who have physical or mental disabilities. Its appearance often stems not from any intentional desire to offend, but from our innate sense of what it means to be normal. These words can be avoided by using more fitting, clearer descriptions of what we want to communicate
  • Using gendered terms like “dude” or “guys” to address a mixed group of people. This contributes to furthering exclusion of underrepresented individuals, as does using gendered terms in contexts where the gender is unspecified (i.e. you should use “they” if the person hasn’t clearly stated their pronouns)
  • Using slang or abbreviations which others may not be familiar with
  • Swearing or using abbreviations of swearwords

We will NOT accept violent or threatening behaviour, harassment or hate speech, discrimination or intolerance or display of inappropriate content.

This includes, but is not limited to, offensive verbal or written comments or visual content related to gender, age, sexual orientation, disability, physical appearance, body size, race, religion, perceived intelligence or class; exclusionary jokes (even ironically); sharing inappropriate content; deliberate intimidation; photography or recording without consent; and sustained disruption of activities or discussions. 

If what you’re doing is making someone feel uncomfortable, that is enough reason to stop doing it. 

You should ensure that you are using any interactive features sensibly and appropriately. Do not spam the chat with repeated or irrelevant material, as this stops other from being able to participate.

Safeguarding: Masterclass supervisors

There will be at least one supervisor present in each virtual room. These are the only people who can send or receive private messages. 

If you are uncomfortable about anything, for example, something another participant is saying or doing, you can message one of the supervisors privately. Please also tell a supervisor if anyone is breaking the code of conduct or acting inappropriately in any way. They will deal with the matter appropriately and as quickly as possible.

Supervisors may need to pass details of your comment or complaint on to other such as the Ri’s Safeguarding team, particularly if it raises any concerns over the safety of yourself or another participant. Everything will be treated with respect, care and privacy.

Online safety

In order to keep all participants safe:

  1. You must not share your own or others’ personal details at the Masterclass event – this includes contact details, social media or other online account names/handles, links to my blogs/streams, links or codes to access games, etc. This protects everyone by making sure that you are not providing ways to send private messages.
  2. You should not share anything that someone else has shared without their permission. You must not take and/or share any pictures or recordings of the event which include other participants.
  3. You should use parent or carer’s account to access the event platform.
  4. If you do not wish to be seen and/or heard by other event attendees, you can turn off your camera and/or microphone.
  5. Everyone should use appropriate language at all times and must not share, link to or display any inappropriate materials or content, including in the background of their video or audio feeds.
  6. You should make sure that you are appropriately dressed (clothing that covers both the top and bottom half of the body, with no inappropriate images or words featured).
  7. You should follow the session supervisor’s direction on what your screenname should be.

Reporting Concerns

If you are concerned about another participant, or if you are not happy with how a supervisor has handled a concern you reported to them, you can contact the Ri’s safeguarding team directly on safeguarding@ri.ac.uk (this inbox is usually monitored several times a week during working hours).

If your enquiry or concern is more urgent you can contact one of the Ri's Designated Safeguarding Officers via phone:

  • Samantha Durbin on 07741 657 952
  • Peter Gallivan on 07704 515 238

Any situation will be handled following the Ri’s Safeguarding Policy. The Safeguarding team will inform you of the procedures to follow based on the information provided. 

Please bear in mind that all reports are private and details should not be shared.


If you have any questions about this Code of Conduct please contact us on masterclasses@ri.ac.uk.

Ri Online Masterclasses Code of Conduct: printable version